Privacy Policy

Introduction

Vista Logic ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our AI automation services, or interact with us in any capacity.

By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number, mailing address)
• Business information (company name, job title, industry)
• Account credentials and profile information
• Payment and billing information
• Communications and correspondence with us
• Information provided in forms, surveys, or feedback

Automatically Collected Information

When you visit our website or use our services, we may automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, click patterns)
• Location information (general geographic location)
• Cookies and similar tracking technologies
• Log files and analytics data

Business Data

In the course of providing AI automation services, we may process:

• Documents and files uploaded to our systems
• Business process data and workflows
• Customer interaction data and communications
• Integration data from connected business systems

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing, maintaining, and improving our AI automation services
• Processing transactions and managing your account
• Communicating with you about our services, updates, and support
• Personalizing your experience and providing tailored recommendations
• Analyzing usage patterns to enhance our website and services
• Detecting, preventing, and addressing technical issues and security threats
• Complying with legal obligations and enforcing our terms
• Marketing and promotional communications (with your consent)
• Research and development of new features and services

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our business, such as:

• Cloud hosting and data storage providers
• Payment processing services
• Analytics and monitoring services
• Customer support and communication platforms
• Security and fraud prevention services

Legal Requirements

We may disclose your information when required by law or in response to:

• Legal process, court orders, or government requests
• Protection of our rights, property, or safety
• Investigation of potential violations of our terms
• Prevention of fraud or illegal activities

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction, subject to the same privacy protections.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection and security
• Incident response and breach notification procedures
• Compliance with industry security standards and best practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period depends on:

• The nature of the information and purpose for collection
• Legal and regulatory requirements
• Business needs and operational requirements
• Your account status and relationship with us

When information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies.

Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

Access and Portability

You have the right to request access to and receive a copy of your personal information we hold.

Correction and Updates

You can request correction of inaccurate or incomplete personal information.

Deletion

You may request deletion of your personal information, subject to certain legal and business limitations.

Opt-Out

You can opt out of marketing communications and certain data processing activities.

To exercise these rights, please contact us at privacy@vistalogic.ai. We will respond to your request within a reasonable timeframe and as required by applicable law.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and recommendations
• Measure the effectiveness of our marketing campaigns
• Detect and prevent fraud and security threats

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit your ability to use some features of our website.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy and comply with applicable data protection regulations.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: