Terms of Service

Introduction

Welcome to Vista Logic. These Terms of Service ("Terms") govern your use of our website, AI automation services, and any related services provided by Vista Logic ("we," "our," or "us"). By accessing or using our services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our services. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting.

Our Services

Vista Logic provides AI automation services including but not limited to:

• Customer service AI agents and chatbots
• Document processing and automation solutions
• Sales and marketing automation tools
• Business operations optimization
• HR and financial process automation
• Analytics and reporting AI systems
• Custom AI solution development and consulting

User Obligations

By using our services, you agree to:

• Provide accurate and complete information when creating an account
• Maintain the security of your account credentials
• Use our services only for lawful purposes
• Comply with all applicable laws and regulations
• Not attempt to gain unauthorized access to our systems
• Not use our services to harm others or infringe on their rights
• Pay all fees and charges as agreed upon

Payment Terms

Our pricing and payment terms include:

• Fees are due in advance unless otherwise agreed upon
• All prices are in USD unless otherwise specified
• Late payments may incur additional charges
• Refunds are provided according to our refund policy
• We reserve the right to modify pricing with 30 days notice

Failure to pay fees may result in suspension or termination of services.

Intellectual Property

All content, software, and materials provided by Vista Logic are protected by intellectual property laws. This includes:

• Proprietary AI algorithms and models
• Software applications and platforms
• Documentation and training materials
• Trademarks, logos, and branding
• Website content and design

You may not copy, modify, distribute, or create derivative works from our intellectual property without explicit written permission.

Data and Privacy

Your privacy is important to us. Our data practices are governed by our Privacy Policy, which is incorporated into these Terms by reference. Key points include:

• We collect and process data as described in our Privacy Policy
• You retain ownership of your business data
• We implement industry-standard security measures
• You are responsible for ensuring data you provide is legally obtained
• We may use aggregated, anonymized data for service improvement

Service Availability

While we strive to provide reliable services, we cannot guarantee:

• 100% uptime or uninterrupted service availability
• Error-free operation of all features
• Compatibility with all third-party systems
• Immediate resolution of all technical issues

We will make reasonable efforts to minimize service disruptions and notify users of planned maintenance.

Limitation of Liability

To the maximum extent permitted by law, Vista Logic shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages resulting from service interruptions
• Third-party actions or integrations
• User error or misuse of services

Our total liability shall not exceed the amount paid by you for services in the 12 months preceding the claim.

Termination

Either party may terminate services under the following conditions:

• With 30 days written notice for convenience
• Immediately for material breach of these Terms
• Immediately for non-payment of fees
• As required by law or legal process

Upon termination, you will lose access to our services, and we may delete your data according to our data retention policies.

Warranties and Disclaimers

Our services are provided "as is" without warranties of any kind. We disclaim all warranties, including:

• Merchantability and fitness for a particular purpose
• Non-infringement of third-party rights
• Accuracy or completeness of results
• Uninterrupted or error-free operation

You use our services at your own risk and are responsible for evaluating their suitability for your needs.

Governing Law

These Terms are governed by the laws of the State of Texas, United States, without regard to conflict of law principles. Any disputes arising from these Terms or our services shall be resolved in the courts of Texas.

Contact Us

If you have questions about these Terms of Service, please contact us: